Shipping policy
Shipping Policy – Savokart
At Savokart, we are committed to delivering your orders quickly and reliably. Please read our shipping policy carefully to understand how we handle processing, shipping, and delivery.
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1. Order Processing Time
- All orders are processed within 1–2 business days (Monday–Saturday).
- Orders placed on Sundays or public holidays will be processed on the next working day.
- You will receive an order confirmation email immediately after placing your order, followed by a shipping confirmation once your order is dispatched.
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2. Shipping Time
- We offer fast 7-day delivery on all orders.
- Estimated delivery time: 5–7 business days from the date of dispatch.
- Delivery times may vary slightly depending on your location and unforeseen circumstances.
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3. Shipping Charges
- Free Shipping on all prepaid orders.
- A small fee may apply for Cash on Delivery (COD) orders (if applicable).
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4. Order Tracking
- Once your order is shipped, you will receive a tracking link via email/SMS.
- You can use this link to monitor your package in real time.
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5. Delays & Exceptions
While we strive to deliver within 7 days, delays may occur due to:
- High order volume
- Weather conditions
- Courier service disruptions
- Remote delivery locations
In such cases, we will keep you informed and work to resolve the issue as quickly as possible.
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6. Incorrect Address or Failed Delivery
- Please ensure your shipping address and contact details are accurate.
- Savokart is not responsible for delays or losses due to incorrect information provided by the customer.
- If delivery fails due to customer unavailability, re-delivery may be attempted by the courier.
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7. Damaged or Missing Items
- If your order arrives damaged or incomplete, please contact us within 48 hours of delivery.
- Include photos/videos as proof so we can assist you promptly.
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